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Code Issues Releases Wiki Activity

Updated Commercial FAQ (markdown)

Leonid Bugaev
2016-08-05 14:08:23 +03:00
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Commercial-FAQ.md
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### What are Gor Pro and Gor Enterprise?
### What are GoReplay PRO and GoReplay Enterprise?
Gor Pro and Gor Enterprise are extensions to Gor which add more functionality and provide additional support options for customers.
GoReplay PRO and GoReplay Enterprise are extensions to GoReplay which add more functionality and provide additional support options for customers.
### Is there a trial version?
@@ -8,35 +8,33 @@ There's no free trial but we do offer a 14 day period with full refund if it doe
### What is the license?
See [COMM-LICENSE](https://github.com/buger/gor/blob/master/COMM-LICENSE) in the root of the Gor repo.
See [COMM-LICENSE](https://github.com/buger/gor/blob/master/COMM-LICENSE) in the root of the GoReplay repo.
### How does Pro licensing work?
### How does PRO licensing work?
Every organization running Gor Pro on its own servers must have a license. There's no limit to the amount of servers or environments used by that organization.
Every organization running GoReplay Pro on its own servers must have a license. There's no limit to the amount of servers or environments used by that organization.
### How does Enterprise licensing work?
Every organization running Gor Enterprise on its own servers must have a license. The price is based on the number of Gor Pro or Gor Enterprise processes. You can use Gor Enterprise with any number of apps and processes and machines as long as their total gor instance count is <= the licensed amount. Development environments are free and unlimited.
If you wish to expand your Gor Enterprise instance count beyond your current license, email [support&#64;gortool.com](mailto:support&#64;gortool.com) so we can update your account and let you know how we will bill you.
Every organization running Gor Enterprise on its own servers must have a license. There's **no limit** to the amount of servers or environments used by that organization.
### What happens if my subscription lapses?
You must have an active subscription to run Gor Pro or Enterprise. After a one week grace period, you'll lose access to binaries and priority support. You won't get any more updates or bug fixes.
You must have an active subscription to run GoReplay Pro or Enterprise. After a one week grace period, you'll lose access to binaries and priority support. You won't get any more updates or bug fixes.
### How do I buy Gor Enterprise?
### How do I buy GoReplay Enterprise?
Send email to [support&#64;gortool.com](mailto:support&#64;gortool.com) with your info. A PDF quote will be emailed to you with the price. Reply to that email with your purchase order or just "Sounds good" and we will send an invoice which can be paid with a credit card, ACH bank transfer or a paper check.
### Can I upgrade from Gor Pro?
### Can I upgrade from GoReplay Pro?
Yes! Current subscribers can upgrade by [requesting a quote](mailto:support&#64;gortool.com). **Please note that you are an existing Pro subscriber.** We will add a one-time discount on your first invoice to reflect any remaining Pro subscription credit. If you purchased Gor Pro 6 months ago for $950, you'll get a $475 discount.
Yes! Current subscribers can upgrade by [requesting a quote](mailto:support&#64;gortool.com). **Please note that you are an existing Pro subscriber.** We will add a one-time discount on your first invoice to reflect any remaining Pro subscription credit. If you purchased GoReplay Pro 6 months ago for $950, you'll get a $475 discount.
### Can I distribute Gor Pro or Enterprise to my customers?
### Can I distribute GoReplay PRO or Enterprise to my customers?
This is a common requirement for "on-site installs" or "appliances" sold to large corporations.
The standard license is appropriate for SaaS usage as it does not allow distribution. Gor Pro and Enterprise have an Appliance license option which **does** allow you to distribute them. The Appliance license is $9,500/yr for Pro and $19,500/yr for Enterprise. It allows you to distribute the Pro or Enterprise binaries as part of your application and each of your customers to run Gor Pro or Enterprise. Email [support&#64;gortool.com](mailto:support&#64;gortool.com) to purchase.
The standard license is appropriate for SaaS usage as it does not allow distribution. GoReplay PRO and Enterprise have an Appliance license option which **does** allow you to distribute them. The Appliance license is $9,500/yr for Pro and $19,500/yr for Enterprise. It allows you to distribute the Pro or Enterprise binaries as part of your application and each of your customers to run GoReplay Pro or Enterprise. Email [support&#64;gortool.com](mailto:support&#64;gortool.com) to purchase.
### Can you transfer a license?
@@ -55,6 +53,6 @@ Yes, up to two weeks after purchase. Let us know the reason and maybe we can he
### How do I update my credit card info?
If you purchased Gor Enterprise, there's nothing to do. Each annual invoice is paid separately.
If you purchased GoReplay Enterprise, there's nothing to do. Each annual invoice is paid separately.
If you purchased Gor Pro, log into [Gumroad](https://gumroad.com) with your email address, click the Billing tab and enter your new card. I can't provide support for the Gumroad website and don't have the ability to edit customer info - if you can't log in or change your credit card, you can always let your current subscription expire and purchase a new subscription.
If you purchased GoReplay PRO, log into [Gumroad](https://gumroad.com) with your email address, click the Billing tab and enter your new card. I can't provide support for the Gumroad website and don't have the ability to edit customer info - if you can't log in or change your credit card, you can always let your current subscription expire and purchase a new subscription.