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11 lines
812 B
Markdown
11 lines
812 B
Markdown
Gor offers only community support. Gor Pro and Enterprise offer priority support via email.
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## Priority Support
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Covers 1 incident per quarter, with a max response time of 2 working days. Scope is limited to Gor and Gor Pro and Enterprise features and APIs, not the application or infrastructure. For support, email **support** AT **gortool.com**. Please email using the same domain as the original license email or explain your connection to the licensed company.
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More aggressive support contracts (phone, quicker response time) are available separately, email with your needs.
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## Onboarding
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Enterprise customers may request a one hour video chat session with @buger to discuss their application(s), requirements and how best to leverage the various Gor features. Contact support to set up your session. |